FAQs

What is the check-in and check-out time?

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Check-in is at 1:00 PM and check-out is at 12:00NN. Early check-in and late check-out are subject to availability and may incur additional charges.

Is there free Wi-Fi available?

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Yes, complimentary Wi-Fi is available only at the ground floor area. Use the guest network credentials provided at check-in.

What payment methods do you accept?

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We accept all major credit cards, debit cards, bank transfers, and cash payment. PayMongo payment processing is also available for online bookings.

Do you have cancellation policy?

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Cancellations must be made at least 48 hours prior to arrival for a full refund. Cancellations within 48 hours will incur a charge of one night's stay.

Are pets allowed?

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No, pets are not allowed at Abuyog Hotel. Service animals are the only exception and must be registered at check-in.

What amenities are included in my room?

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All rooms include air conditioning, private bathroom, TV, and free Wi-Fi at the lobby area only.

Is parking available?

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Yes, we provide complimentary parking for all guests. Secure parking is available in our dedicated parking area.